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Bankline Status

Bankline Status - Service Updates and Known Issues

Bankline Status

Get the latest service updates and information about disruptions or planned maintenance to Bankline, Bankline Mobile, and Autopay. If you encounter problems logging in or using Bankline, the quickest way to get help is to click the Chat button that appears on the login screen.

Important Reminders:

  • Check that you have the correct login credentials: Customer ID, User ID, and password.
  • You can use this page to see when we'll be upgrading our services.
  • You will also be able to check if any of our services are experiencing issues.

Frequently Asked Questions:

Why won't my QR code scan when I'm logging into Bankline?
This could be because your camera settings are preventing the app from accessing your camera.
What should I do if I haven't logged into Bankline for over 180 days?
You will need to contact your branch as your account will be locked.

Additional Support:

Log in to your NatWest Online Banking account securely and conveniently for additional help.


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